01
A customer base with badges
Every guest gets a card: spend, order count, favourite dishes, last message. Badges compute themselves — VIP from 10 orders or 20,000 RSD, "gone quiet" after 30 days of silence.
CAPABILITIES
A guest who orders leaves a trace — a phone number is the only thing required. The system turns that trace into a customer base, badges and campaigns that run themselves.
01
Every guest gets a card: spend, order count, favourite dishes, last message. Badges compute themselves — VIP from 10 orders or 20,000 RSD, "gone quiet" after 30 days of silence.
02
One note per guest, up to 1,000 characters — a waiter sees it before greeting them. Blocking ends all their sessions and requires a reason that is kept.
03
A coupon, happy hour, 2-for-1 or a free dish — one form, three triggers. The engine always applies the single best promotion per order, never two at once.
04
Public holidays, feast days and fasts across three faiths draw themselves onto the promotions calendar — the same one the daily menu uses.
05
Only the buyer on that order, only once, only after delivery. Rated overall, per dish and on delivery — averages are recomputed from the rows, never incremented.
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